Booking a home measure is the best way to gain advice on samples due to experts being present to talk to you regarding any questions you may have about your project, the expert will be able to showcase a variety of different brands and styles that will fit your project perfectly, they may also save you money as an extra bonus!
Frequently Asked Questions
We understand that it's always better to have a little extra than not enough. That's why we offer full refunds on unopened packs of flooring, up to 10% of your total purchase. For any returns exceeding 10%, we can still offer a refund, though all product over the threshold of 10% will be at 25% of the retail value or a full 100% refund in exchange for a store giftcard.
We highly recommend taking advantage of our FREE Home Measure or our Online Estimate service, for home measuring, one of our experts will visit your home to accurately measure your space. However, if you prefer to measure your room yourself, it’s simple to do with just a few steps.
Start by sketching the outline of your room’s floor shape. While the drawing doesn’t need to be perfect, accuracy in your measurements is crucial. Use a tape measure to measure each side or straight line of your room in meters, then add the measurements to your sketch. Be sure to measure the longest and widest points of the room. Finally, to ensure a proper fit, add 10% to your final total for carpets and straight planked wood flooring or 20% for herringbone products. Then just enter the values in our quick and easy calculator within your chosen product! So simple!
If you'd like assistance or prefer a more precise measurement, feel free to reach out to us for our professional service!
At YFS, one of our core values is to deliver rapid and efficient flooring installations. Our commitment is to provide an expedited process, ensuring that once your flooring is ordered, it will be installed within two weeks of your purchase date (Subject to availability).
As your trusted flooring experts, we are dedicated to accelerating your project timelines and helping you complete your projects as quickly as possible.
If your timeline doesn't require such urgency, no problem— we're happy to accommodate any specific needs you may have.
Vinyl is an excellent choice for bathrooms and other water-resistant areas. While we don't currently feature Vinyl products on our website, we’re happy to assist you in sourcing them directly. We're always looking for ways to meet the needs of our customers, and if you believe Vinyl should be available on our site, let us know—we’ll make it happen!
Yes! Our website is designed to cater to all customers, whether you're looking for just the flooring or the entire installation process. At checkout, you can purchase directly from us without needing to request a quote, ensuring a fast and efficient service. Additionally, if you'd prefer, you can opt for us to contact you to arrange fitting, offering even more flexibility to meet your needs.
No, you don't need to find your own fitter. We work with a network of experienced, contracted fitters who are available to handle the installation for you. During checkout there will be an option for fitting, select this option and we will arrange for one of our trusted fitters to come and complete the job at a time that's convenient for you. Our fitters are highly trained and ensure that your product is installed to the highest standards, so you can enjoy your new purchase with peace of mind.
Let us know if you'd like assistance scheduling an installation!